This product works as advertised, and I had multiple people reach out to me from Customer Service just in case I was having difficulty with the install. While I didnโt need assistance, I appreciated the contact to offer help. I will say that installing the antenna and running cables is not for someone afraid of heights or drilling holes, but for the average DIYer, it is manageable. And, the results are great. The best thing for me is that the HiBoost covers frequencies for both AT&T and Verizon. With our house in a low spot, we have minimal signal in the house, despite living in an urban area. We needed a boost and we got it.
My fiancรฉe makes daily calls (AT&T iPhone) to her elderly mother and would have to literally walk around the house doing the โcan you hear me nowโ thing. I finally decided to investigate boosters and found this one with high ratings. I have an Android on Verizon, so I was happy that the HiBoost covers my phone, too. (Although I usually use Wi-Fi so the low signal for calls was not as much of an issue for me, I am happy that I can now send a photo via text without having to open the patio door to hold my phone outside.)
I went the route of using the display on the amplifier to determine best tower location. I climbed on the roof to a safe place and pointed the antenna in all directions making note of the strongest overall signal for 700 & 1900 MHz (general frequencies for AT&T and Verizon). Because the roof is extremely steep on all sides, I initially tried to mount the antenna on the old Dish Network pole near the edge of the house. This only returned minimal signal as the roof partially blocked the signal direction I needed. As the roof is too steep to safely climb in the direction I needed (because, of course it isโฆ.dang it), I was forced to mount the antenna to a tree. Yes, I know it will move around and signal will not be consistent, but you do what you can (already pushing it with tree as HOA probably wonโt allow a pole). But, the results are nice with the increased height, and my fiancรฉe can now make phone calls wherever she wants in the house. Winning!
We went from 1 bar to average of 3 bars (and sometimes 4 bars in the house). Telephone calls and texts process normally inside the house which was NOT the case before. So, if you are frustrated with call/text/data issues, HiBoost can help. While the technical install portion was a bit confusing using the app (so not 5 stars), I give HiBoost credit for reaching out to help without prompting. And, ease of install requires climbing and attic stuff, so not 5 stars, but still give them 4 stars for having all the parts and items necessary to make install as easy as possible. Value for money (well, I bought right before the sale started) is tough as HiBoost is not cheap, but you get what you pay for. The 4K signal booster seems to be really well made and equipment seems professionally manufactured. And, it works. So, while a bit expensive, still 4 stars on “value for the money” for quality and the fact that it works.
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